Privacy & Cookie Policy

Torbay Symphony Orchestra Last updated: July 2026

Who we are

Torbay Symphony Orchestra is the data controller for the personal information collected through this website. If you have any questions about this policy or how we handle your data, please contact us at admin@torbaysymphony.org.

What information we collect and why

Cookies

This website uses cookies — small text files stored on your device when you visit. We use them to:

  • Remember that you have accepted this cookie notice (essential)
  • Understand how visitors use our site, so we can improve it (analytics, if enabled)

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

Mailing list

If you choose to sign up for our mailing list, we collect your name and email address. This information is held by Mailchimp (a third-party email platform operated by Intuit Inc.) and is used solely to send you news, concert listings, and updates from Torbay Symphony Orchestra.

Signing up to the mailing list is entirely optional. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at admin@torbaysymphony.org.

Mailchimp's own privacy policy is available at mailchimp.com/legal/privacy.

Legal basis for processing

We process your data on the following grounds under UK GDPR:

  • Legitimate interests — for essential site cookies that make the website function correctly
  • Consent — for mailing list signup; you may withdraw consent at any time

How long we keep your data

  • Cookie consent records are stored in your browser and expire after 12 months
  • Mailing list subscribers are retained until you unsubscribe

Sharing your data

We do not sell or share your personal data with third parties except:

  • Mailchimp / Intuit Inc. — for mailing list management (if you have subscribed)
  • Where required by law

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data
  • Withdraw consent at any time (where consent is the basis for processing)
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at admin@torbaysymphony.org.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.